People division
Training & Capacity Development
Programmes designed against a diagnosed gap, not delivered from a shelf.
Positioning
Most training in this market fails at the diagnosis rather than the delivery. A generic programme is procured, runs competently, rates four out of five, and nothing changes on Monday — because nobody established what specifically was not working before the slides were written. We start with the gap, design against it, and build in a way of finding out afterwards whether it closed.
Services
Each engagement is scoped in writing before it starts.
ServiceWhat it covers
- Training needs assessment
- Diagnosis of what is actually failing, and an honest answer on whether training is the right intervention.
- Bespoke programme design
- Learning objectives, content, materials, exercises, facilitator guides and assessment.
- Delivery
- Facilitation in person, virtually or blended, by facilitators selected for the subject.
- Learning evaluation
- Knowledge gain, behaviour change on the job, and organisational outcome where it can be isolated.
- Facilitator sourcing
- Where you have the design and need the right person in the room.
- Curriculum development
- Structured curricula for training providers, institutions and organisations building learning products.
Programmes we deliver
- Export and trade compliance
- Public procurement and BPP compliance
- Leadership and supervisory development
- Monitoring and evaluation skills
- Human resource and people management
- Customer experience and commercial skills
- Digital and data skills
- Climate, sustainability and ESG literacy
- Bespoke in-house programmes